All Systems Operational

Direct Entry Operational
Australia [DE] Operational
New Zealand [DE] Operational
NPP Services Operational
NPP Transactions [Outbound] Operational
NPP Transactions [Inbound] Operational
PayID Services Operational
PayTo Operational
Payment Initiation [PayTo] Operational
Agreements [PayTo] Operational
Zepto API Operational
Australia [API] Operational
New Zealand [API] Operational
Sandbox Operational
Australia [Sandbox] Operational
New Zealand [Sandbox] Operational
System Components Operational
Australia [System Components] Operational
New Zealand [System Components] Operational
Bank Connections Operational
User Interface Operational
Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 11, 2026

No incidents reported today.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Sandbox Degraded Performance
Resolved - The issue affecting the Sandbox environment has now been resolved.

Our investigation identified the issue was caused by a deployment inconsistency. This resulted in delays to background processing, impacting webhook delivery, transaction polling, reporting updates, and email notifications.

The deployment has been corrected, processing has returned to normal, and new Sandbox transactions are now completing successfully end-to-end. We have also cleared the affected processing backlog and are completing cleanup of a small number of remaining historical items.

We apologise for any inconvenience caused and appreciate your patience while we worked to restore service.
Jul 29, 15:20 AEST
Investigating - Dear Valued Customer,

We are investigating an issue affecting the Zepto Sandbox environment. Customers may experience delayed webhook delivery, delayed transaction processing, polling endpoint delays, and delayed email notifications.

Our engineering team has identified retries building in background processing queues and is actively working to restore normal processing. We will endeavour to provide another update within the next hour.
Jul 29, 14:02 AEST

Jul 28, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage