All Systems Operational
Direct Entry ? Operational
Australia [DE] Operational
New Zealand [DE] Operational
NPP Services ? Operational
NPP Transactions [Outbound] Operational
NPP Transactions [Inbound] Operational
PayID Services Operational
PayTo ? Operational
Payment Initiation [PayTo] Operational
Agreements [PayTo] Operational
Zepto API ? Operational
Australia [API] Operational
New Zealand [API] Operational
Sandbox ? Operational
Australia [Sandbox] Operational
New Zealand [Sandbox] Operational
System Components ? Operational
Australia [System Components] Operational
New Zealand [System Components] Operational
Bank Connections ? Operational
User Interface ? Operational
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 9, 2024

No incidents reported today.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024
Incident Awareness Update from Zepto
Resolved - This incident has been resolved.
Sep 30, 18:30 AEST
Update - This incident has been resolved.

Thank you for your patience and understanding.

A PIR will be distributed by support@zepto.com.au in the coming days.

Please contact our Support Team for any enquiries.
Sep 30, 18:29 AEST
Update - This incident has been resolved.

Thank you for your patience and understanding.

A PIR will be distributed by support@zepto.com.au in the coming days.

Please contact our Support Team for any enquiries.
Sep 30, 18:29 AEST
Update - Thanks for your patience while the team continues to work through this incident.

We continue to accept new transactions, however we are still experiencing intermittent issues with some NPP payments being stuck in the 'processing' state.

Further updates will be provided shortly.
Sep 30, 17:37 AEST
Update - We are continuing to investigate this issue.
Sep 30, 17:00 AEST
Investigating - We have noticed degraded performance affecting some NPP transactions.

We are investigating as a priority and will provide further updates shortly.
Sep 30, 15:57 AEST
Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

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